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Discussion Starter · #1 ·
So I got the Aristocrat today and I am soooo unhappy with it. I won't say where I bought it, but the store sells new and used items. It has 2 *large* stains on it, and my understanding is it is hard to get stains out of wool...? Anyhow I sent an email to the store owner, and am waiting on her response, *sigh*. Why wouldn't she list it as stained??? The description only said "gently used" ?????
 

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Oh No!<img alt="" class="inlineimg" src="http://www.mothering.com/discussions/images/smilies/jaw.gif" style="border:0px solid;" title="dropjaw"><br>
You have every right to be upset...I would NEVER describe anything as "gently used" if it was stained.<br>
Hope the person in question fixes the problem for you.
 

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Well, that bites the big one! Stains should always be noted and yes, it is hard to impossible to get them out of wool if they are set in. Well, if you end up keeping it, you can always kool aid dye it and that'll hide the stains........
 

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I hope that the seller is willing to take back the item and give you your money back. I also think that it stinks when you receive a "gently used" item that is stained. I am nuts about stains in my own diapers and won't put a stained diaper on my son-- I wash and apply lemon juice, sun, repeat as often as necessary. I'm certainly not going to put someone ele's stained diaper on my child-- ick.<br><br>
It is really hard to get out stains from wool, although the Aristocrat is undyed so you might be able to do some spot treatments (e.g. lemon juice) and sun to see if that helps at all. I think it's a great suggestion to dye it, assuming that you can't get the seller to take it back.<br><br>
Hope it resolves well and that your next fluffy mail is ALL good.<br><br>
Karla
 

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is it a lanolin stain? I've found that dabbing a bit of eucalan directly on the spot and gently rubbing can remove or at least lighten lanolin stains.
 

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Discussion Starter · #7 ·
Well I heard back from the site owner and she says she isn't the seller. She listed the item for someone else, and never saw the cover. She says she is forwarding info to seller and let her know how it turns out. I just want my money back. This is getting to complicated.
 

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<table border="0" cellpadding="6" cellspacing="0" width="99%"><tr><td class="alt2" style="border:1px inset;"><i>Originally posted by Spicey Momma</i><br><b>Well I heard back from the site owner and she says she isn't the seller. She listed the item for someone else, and never saw the cover. She says she is forwarding info to seller and let her know how it turns out. I just want my money back. This is getting to complicated.</b></td>
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That is complicated, if she sold the item in her store it is her responsibility in my mind. Personally if she said it was lightly used and it turns out otherwise I would not hesitate asking for a refund.
 

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That really stinks. Wool is hard to get stains out of, unfortunately. I have had good luck with Dawn (but then you have to relanolize).
 

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<div style="margin:20px;margin-top:5px;">
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<table border="0" cellpadding="6" cellspacing="0" width="99%"><tr><td class="alt2" style="border:1px inset;"><i>Originally posted by DreamingMama</i><br><b>That is complicated, if she sold the item in her store it is her responsibility in my mind. Personally if she said it was lightly used and it turns out otherwise I would not hesitate asking for a refund.</b></td>
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I totally agree, Kathleen! <img alt="" class="inlineimg" src="http://www.mothering.com/discussions/images/smilies/nod.gif" style="border:0px solid;" title="nod"><br>
You would think that with her reputation on the line, she would make sure the items she's selling/listing for someone else, are in the condition that they're stated to be in.
 

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According to the reviews I read on diaper pin it is actually pretty common to get those stains on Aristocrats. Still I agree that you should have been told about them.<br><br>
Steph
 

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I think it's interesting that "gently used" means something completely different to two people! One person may judge solely functionality; another judges based on stains. It really should be both.<br><br>
I'm sorry you had a disappointment with your fluffy mail. I've had a few in the time I've been cloth diapering, but the good fluffy mail definitely outweighs the bad. And I love when I get something that is *better* than I expected it to be.<br><br>
I like to be able to see photos of diapers before I buy them. If photos aren't available, I like a detailed description. "Gently used" is just too subjective, IMO.<br><br>
I hope you can return it, but if not, I highly recommend lemon-lime Kool-aid. <img alt="" class="inlineimg" src="http://www.mothering.com/discussions/images/smilies/orngbiggrin.gif" style="border:0px solid;" title="orange big grin">
 

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IMO, gently used or not, any and all stains should be listed so the buyer knows everything about the item before purchasing....period.<br><br>
And I agree with Kathleen, anything sold on that "person's" site is responsible for it. If she didn't want to be held liable, she should have stated that she was selling it for someone else.<br><br>
Let us know how it turns out.
 

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"Gently Used" is really subjective. I just used this term to describe some diapers that I sold on ebay and now I really regret it because they sold for more than I think they are worth.<br><br>
By "gently used" I meant line dried, no bleach and I should have said this specifically instead. I did describe any flaws and the duration of use but I'm really worried that the buyer will be unhappy.<br><br>
Anyway, sorry don't mean to take this discussion off topic, best of luck getting this resolved.
 
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