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Discussion Starter · #1 ·
It's one of the snaps attached to the fabric where the seat bends (where your child's hip would be)...Anyone else had this happen?<br><br>
Both sides of the snap actually separated from the fabric. I tried to snap it back together through the small hole in the fabric with pliers, but it just won't stay snapped. <img alt="" class="inlineimg" src="http://www.mothering.com/discussions/images/smilies/irked.gif" style="border:0px solid;" title="irked">
 

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Yep, call them. Their customer service is excellent, IME<img alt="" class="inlineimg" src="http://www.mothering.com/discussions/images/smilies/thumb.gif" style="border:0px solid;" title="thumbs up">
 
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