Boy calls 911, gets ig'ed.

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OMG! Poor little guy

I saw that, too. When he cried out in frustration ("AUGH!!!!") I cried. That woman should be fired.

Typically, where I grew up, if somebody called 911, even if they suspected it of being a prank, they still sent a police officer over. Except for that one time when my mom had a knife to my throat and was threatening to kill me, and she had the cordless while I was on the other phone begging the 911 operator to send police because I thought she was going to kill me. My mom, the sociopath she is, was talking and joking with the operator, and I still remember the woman on the phone saying "Yeah, I have teenagers, I know how they are... always exaggerating!" Little did she know my mom actually did have a knife pressed against my throat.

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I saw that too and it grieved me for that boy. He was with her for hours and watched her die and his 'voice' was not only mocked but not heard or respected.

Evidently there is a new computer system in Detroit that makes it hard for the operators to hear the calls. The operator couldn't hear the caller. But yet she chewed him out for calling. I really think the first operator should have sent an officer out. She threatened to send an officer if the boy didn't get his mother and when he didn't get his mother, she didn't follow through. And his mother died.

What saddens me further is that he probably sat there waiting for an officer. He was five at the time and just turned six. It was three hours before he called again. I can only imagine the emotions he went through during that time.

I am praying for this boy and his family. I want him to grow up knowing that his voice is valuable and that he is a courageous, brave person. I am so sad that his mother died. I want him to have his mother back.

ETA: According for the 911 operators union spokeswoman, the recording that we hear on TV has been enhanced. She impled that this new system has been causing problems for a while. Also, she said that the first operator had just had two prank calls from children on the same street as this boy and thought it was a continuation. I can totally understand her not taking it seriously, (if she, in fact, could not understand that he had said "My mother has passed out.") , but I really wish she would have followed protocols and sent an officer out like she threatened to do.

If the City of Detriots protocals do not insist that all calls be taken seriously because of the high rate of prank calls then their protocals need to be revamped asap. I can totally understand that bereaved families desire for wrongful death lawsuit. I just hope the City Government is ethical about the whole thing and does try to scapegoat the operator or try to dismiss the tragedy entirely.