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Discussion Starter #1
I posted this to Craigslist today and it felt SO GOOD!<br><a href="http://phoenix.craigslist.org/rnr/316167038.html" target="_blank">http://phoenix.craigslist.org/rnr/316167038.html</a>
 

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Call the Attorney General's office of consumer affairs for your state and lodge a complaint. What horrible service your daughter is receiving from that company.
 

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I agree. Send that letter and the photos to the president of the company!<br><br>
I'm so irritated for you as if you don't have enought to take care of anyway.<br><br>
You write and explain it all really well.
 

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I am so upset about this. So tired. I am really thinking about driving down there on Tuesday and speaking to the superviser in person. Maybe I can call and make an appt Monday afternoon when Nitara comes home from her procedure. I have complained to insurance but they don't seem to care. That is a good idea to call BBB and Attorney General's office. The sad thing is, this happens to so many families. We rant and rave on my tube-feeding board about this all the time. I feel like no one cares.
 

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Holy heck what an absolute nightmare you're dealing with. I agree with the others - BBB and State AG in addition to insurance. Some people at the company sure have their heads up their...well, you know. <img alt="" class="inlineimg" src="http://www.mothering.com/discussions/images/smilies/smile.gif" style="border:0px solid;" title="smile">
 

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If they're billing insurance for things you're not getting, you can tell the insurance co they're committing insurance fraud. THey tend to be a little more interested in that.<br><br>
Are they a local company? Any way you could pick up the supplies each month? I know it would be a major hassle, but at least you wouldn't need to do the back and forth crap.
 

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Discussion Starter #7
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<div>Originally Posted by <strong>shelbean91</strong> <a href="/community/forum/post/7916982"><img alt="View Post" class="inlineimg" src="/community/img/forum/go_quote.gif" style="border:0px solid;"></a></div>
<div style="font-style:italic;">If they're billing insurance for things you're not getting, you can tell the insurance co they're committing insurance fraud. THey tend to be a little more interested in that.<br><br>
Are they a local company? Any way you could pick up the supplies each month? I know it would be a major hassle, but at least you wouldn't need to do the back and forth crap.</div>
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Yep I am going to tell insurance and I'm also going to speak to a supervisor at the HH company and ask to come in there personally maybe Tuesday. I would love to pick up the supplies. There is a warehouse somewhere in Phoenix and maybe I'll start doing that. At least I can refuse to leave until I have it all.
 

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Oh Darshani. <img alt="" class="inlineimg" src="/img/vbsmilies/smilies/hug2.gif" style="border:0px solid;" title="Hug2"><img alt="" class="inlineimg" src="http://www.mothering.com/discussions/images/smilies/mecry.gif" style="border:0px solid;" title="crying">
 
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