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Hi, we had an appointment set up with our local dealership to install tethers for us this coming Monday. (we have a 1995 Econoline Conversion Van)
Today we received a call saying the retrofit tethers were discontinued and could no longer be placed in our vehicle. Not just the free program, but that they could not order the parts or anything even if we paid.
I did see two threads on Carseatsaftey.org (or whatever the big car seat forum is) that people were told this last summer but then after lots of phone time were able to get the tethers installed.
I also have an e-mail in to Kelly Adams-Campos, when I called Ford Customer Service, they directed me to her and said she handles all car seat safety/tether questions, but she volunteers to do it outside of her regular job responsibilities so the response time may be long.
Could not find much "official" word on the program at all online.
Today we received a call saying the retrofit tethers were discontinued and could no longer be placed in our vehicle. Not just the free program, but that they could not order the parts or anything even if we paid.
I did see two threads on Carseatsaftey.org (or whatever the big car seat forum is) that people were told this last summer but then after lots of phone time were able to get the tethers installed.
I also have an e-mail in to Kelly Adams-Campos, when I called Ford Customer Service, they directed me to her and said she handles all car seat safety/tether questions, but she volunteers to do it outside of her regular job responsibilities so the response time may be long.
Could not find much "official" word on the program at all online.