You might need to strip your machine first, using vinegar and baking soda. You could have soap buildup there. Also, try rinsing out your inserts by hand in the kitchen sink, and see what kind of suds you get there. Once they are rinsed totally clean, by hand, you know you are dealing with fresh inserts (without soapy residue). Probably wouldn't hurt to strip the inserts also first.
I have the same issue that I battle. I only use about 1 tablespoon of Charlie's soap (we have a water softener), and I still get suds.
It's frustrating....
I have the same issue that I battle. I only use about 1 tablespoon of Charlie's soap (we have a water softener), and I still get suds.
It's frustrating....