I keep trying to make almond butter but making almond meal instead--even if I add oil it doesn't seem to work. Plus the Vita-mix makes some awful noises (more awful than usual, anyway). I've made peanut butter tons of times but can't figure out the almond butter--anyone have any suggestions?
Try calling (or emailing) them. My tamper broke w/in two weeks of receiving the new VM, and I called for a replacement and they were wonderful. Great c/s. They ought to be able to help you or at least point you in the right direction.
Also, there are some Yahoo groups for VM owners, which might be a good place to ask. HTH!