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Discussion Starter · #1 ·
Okay, so years ago, dh and I assumed a loan on a mobile home. In retrospect, a really stupid move, but we can't change it. We tried to let someone else assume the loan when we moved and even though Green Tree couldn't legally block it - they did (yes, we know it was illegal - we had legal counsel, etc.). Our choice was to lose the buyer and fight Green Tree legally (costing us bucks we didn't have at the time), or write a lease to own contract - which is what we did. Our "renters" pay us money and we send it directly to Green Tree to apply to the principal of the loan. Anyway, here is the problem. Green Tree is the most corrupt company on the planet. Okay, that may be a little bit of an exaggeration, but I'm ticked right now. We send them money, I write on the check that the money is to be applied to principal ONLY, I write it on the payment slip that the money is to be applied to principal ONLY, I enclose a note that says that the money is to be applied to principal ONLY, and what happens? You guessed it, they apply the money to interest and we have to call and fight with them - EVERY SINGLE FREAKING TIME. I am so sick of it. They just told my husband today, that it is his tough luck. Since our regular monthly payment is automatically deducted from our account, there's nothing we can do about it. Well, that is hogwash. I am prepared to file complaints with both The Better Business Bureau and The Office of Fair Housing and Equal Opportunity, but quite frankly - I don't know how much good that will do. I am so fed up with Green Tree. Their practices are so sleazy, and this is the final straw. They have screwed us more times to count, and I am sick of it. What can I do? And no, there is absolutely no possibility of refinancing through another company because of the situation we are in. The whole mess will be finished in three years, but I do not want to fight them on this for the next effing three years, yk? Help. Anyone have any advice? Oh, and if we pay over the phone, it'll cost us an extra $10 bucks each time.
 

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How about state level agencies? Maybe the state Attorney General?<br><br>
GreenTree has quite a hate-base out there - I'm sorry you are saddled with dealing with such a shady outfit:<br><br><a href="http://legal.web.aol.com/decisions/dljunk/seidlcomp.html" target="_blank">http://legal.web.aol.com/decisions/d...seidlcomp.html</a><br><br><a href="http://docket.medill.northwestern.edu/archives/000705.php" target="_blank">http://docket.medill.northwestern.ed...ves/000705.php</a><br><br><a href="http://www.consumeraffairs.com/finance/conseco_prin.html" target="_blank">http://www.consumeraffairs.com/finan...seco_prin.html</a> <--- sounds like Dewayne of Brookhaven MS is having the same issue you are
 

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Discussion Starter · #3 ·
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<div>Originally Posted by <strong>WNB</strong> <a href="/community/forum/post/7997498"><img alt="View Post" class="inlineimg" src="/community/img/forum/go_quote.gif" style="border:0px solid;"></a></div>
<div style="font-style:italic;">How about state level agencies? Maybe the state Attorney General?</div>
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Huh. I hadn't thought of that. Maybe that would be the next step up. Thanks.
 

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So I read the title and thought to myself, "why is there a post about hating green TEA in this forum?" <img alt="" class="inlineimg" src="http://www.mothering.com/discussions/images/smilies/lol.gif" style="border:0px solid;" title="lol"> Just had to share that with you!
 

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Discussion Starter · #5 ·
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<div>Originally Posted by <strong>CeciMami</strong> <a href="/community/forum/post/7998523"><img alt="View Post" class="inlineimg" src="/community/img/forum/go_quote.gif" style="border:0px solid;"></a></div>
<div style="font-style:italic;">So I read the title and thought to myself, "why is there a post about hating green TEA in this forum?" <img alt="" class="inlineimg" src="http://www.mothering.com/discussions/images/smilies/lol.gif" style="border:0px solid;" title="lol"> Just had to share that with you!</div>
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Okay, that's not helpful!<img alt="" class="inlineimg" src="http://www.mothering.com/discussions/images/smilies/lol.gif" style="border:0px solid;" title="lol"> Funny though!<img alt="" class="inlineimg" src="http://www.mothering.com/discussions/images/smilies/lol.gif" style="border:0px solid;" title="lol">
 

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<div>Originally Posted by <strong>CeciMami</strong> <a href="/community/forum/post/7998523"><img alt="View Post" class="inlineimg" src="/community/img/forum/go_quote.gif" style="border:0px solid;"></a></div>
<div style="font-style:italic;">So I read the title and thought to myself, "why is there a post about hating green TEA in this forum?" <img alt="" class="inlineimg" src="http://www.mothering.com/discussions/images/smilies/lol.gif" style="border:0px solid;" title="lol"> Just had to share that with you!</div>
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I read it that way, too!! <img alt="" class="inlineimg" src="http://www.mothering.com/discussions/images/smilies/ROTFLMAO.gif" style="border:0px solid;" title="rotflmao"><br><br>
I'm thinking, "Black tea, red tea, herbal teas.....there are a lot of teas out there!" <img alt="" class="inlineimg" src="http://www.mothering.com/discussions/images/smilies/lol.gif" style="border:0px solid;" title="lol"><br><br>
Okay, sorry. <img alt="" class="inlineimg" src="http://www.mothering.com/discussions/images/smilies/orngtongue.gif" style="border:0px solid;" title="Stick Out Tongue"> That sucks. Wish I had some advice. I hate dealing with stuff like that.
 

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Discussion Starter · #7 ·
Anyone???<br><br>
Isn't it illegal for them to apply the money to interest when we have specifically stated that it is to be applied to principal?
 

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<div>Originally Posted by <strong>ColoradoMama</strong> <a href="/community/forum/post/8002096"><img alt="View Post" class="inlineimg" src="/community/img/forum/go_quote.gif" style="border:0px solid;"></a></div>
<div style="font-style:italic;">Anyone???<br><br>
Isn't it illegal for them to apply the money to interest when we have specifically stated that it is to be applied to principal?</div>
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I don't know if that's illegal or not. I know with credit cards they specifically state that payments will go towards interest first, but with mortgages you can apply extra toward the principal, if it's above the amount of your normal payment.<br><br>
I'd go over the small print of your original contract with them.
 

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go over your loan papers and look for any prepayment clauses. We have a prepayment clause that states we can make prepayments.
 

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Discussion Starter · #10 ·
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<div>Originally Posted by <strong>Fiestabeth</strong> <a href="/community/forum/post/8002263"><img alt="View Post" class="inlineimg" src="/community/img/forum/go_quote.gif" style="border:0px solid;"></a></div>
<div style="font-style:italic;">I don't know if that's illegal or not. I know with credit cards they specifically state that payments will go towards interest first, but with mortgages you can apply extra toward the principal, if it's above the amount of your normal payment.<br><br>
I'd go over the small print of your original contract with them.</div>
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This isn't the monthly payment though - this is an extra payment. We already have our scheduled payment coming out of our account automatically.
 

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Discussion Starter · #11 ·
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<div>Originally Posted by <strong>aquarian</strong> <a href="/community/forum/post/8003967"><img alt="View Post" class="inlineimg" src="/community/img/forum/go_quote.gif" style="border:0px solid;"></a></div>
<div style="font-style:italic;">go over your loan papers and look for any prepayment clauses. We have a prepayment clause that states we can make prepayments.</div>
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We can make prepayments, and we do not have a penalty for early pay off. They are specifically saying that we are going to have to fight with them over every extra payment we send. That's what I'm ticked about. I'm not sure if I should go ahead and make a complaint with the BBB now, since they supposedly fixed our last payment we sent, but gave us a hassle saying we'd always have to fight them, or wait until they screw up the next payment (make copies of everything ahead of time) and make a complaint. This company is so dirty I feel like I need a shower after I talk to them. I am so sick of them.<img alt="" class="inlineimg" src="http://www.mothering.com/discussions/images/smilies/irked.gif" style="border:0px solid;" title="irked">: Can you tell?<img alt="" class="inlineimg" src="http://www.mothering.com/discussions/images/smilies/lol.gif" style="border:0px solid;" title="lol">
 

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ok... then if you have the clause in writing... then they're being total poops! i would the go ahead and complain to BBB, and anyone else you can think of.<br><br>
I'm not that familiar with mobile homes... but after that, I'd go to my local credit union, explain your situation, and see if you can refinance in either your name or your leaser's name. You shouldn't have to put up with this kind of crap.<br><br>
I absolutly hate it when big companies jerk you around because they know they can!
 

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<div>Originally Posted by <strong>ColoradoMama</strong> <a href="/community/forum/post/8004016"><img alt="View Post" class="inlineimg" src="/community/img/forum/go_quote.gif" style="border:0px solid;"></a></div>
<div style="font-style:italic;">This isn't the monthly payment though - this is an extra payment. We already have our scheduled payment coming out of our account automatically.</div>
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Oh, sorry, I didn't catch that. Then it seems to me you should be able to decide to have the money go towards the principal. I think you should file a complaint with the BBB, and go to the denver channel . com. They seem to have some resources for stuff like this. Write an email to the investigators.
 

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Discussion Starter · #14 ·
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<div>Originally Posted by <strong>aquarian</strong> <a href="/community/forum/post/8004146"><img alt="View Post" class="inlineimg" src="/community/img/forum/go_quote.gif" style="border:0px solid;"></a></div>
<div style="font-style:italic;">I'm not that familiar with mobile homes... but after that, I'd go to my local credit union, explain your situation, and see if you can refinance in either your name or your leaser's name. You shouldn't have to put up with this kind of crap.<br><br>
I absolutly hate it when big companies jerk you around because they know they can!</div>
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Unfortunately, with mobile homes - you really can't ever refinance. AND that is why they are doing it - they know they can jerk us around. I guess most people put up with it, but I'm not going to anymore. You're right that we shouldn't have to put up with their crap. I am HOPING that filing complaints will get them to straighten up - at least with us.
 

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Discussion Starter · #15 ·
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<div>Originally Posted by <strong>Fiestabeth</strong> <a href="/community/forum/post/8004262"><img alt="View Post" class="inlineimg" src="/community/img/forum/go_quote.gif" style="border:0px solid;"></a></div>
<div style="font-style:italic;">Oh, sorry, I didn't catch that. Then it seems to me you should be able to decide to have the money go towards the principal. I think you should file a complaint with the BBB, and go to the denver channel . com. They seem to have some resources for stuff like this. Write an email to the investigators.</div>
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That's a good idea. They aren't in Denver; they're in Minnesota, but they should have something similar there. I'll keep it in mind. Thanks.
 

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Yes to BBB and your state attorney general. I'll bet the state Attornery Gen has a stack of complaints alreadys and is looking for more!<br><br>
Don't wait to see if they screw you again next month, file complaints now, including the issue with the buyer. I filed a complaint with my state AG and they were great with follow-up. It was a cell phone problem and something they were investingating. They'll want all the ammo they can get against Green Tree.
 

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<div>Originally Posted by <strong>ColoradoMama</strong> <a href="/community/forum/post/8004016"><img alt="View Post" class="inlineimg" src="/community/img/forum/go_quote.gif" style="border:0px solid;"></a></div>
<div style="font-style:italic;">This isn't the monthly payment though - this is an extra payment. We already have our scheduled payment coming out of our account automatically.</div>
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Perhaps the problem is that they can't accept more than one payment per month? I would set up the scheduled payment to include the extra principle and that way it would be applied every month. Many mortgage companies will only accept one payment per cycle so you will probably need to combine your extra principle into your regular payment. If you want to pay a different amount towards extra principle every month, you should probably do away with the scheduled payments and instead just mail in one check with a payment coupon specifying the extra principle amount.
 

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Is there ANY way you could get a loan and just pay them off? Have you looked into any options like that? I know a bank may not finance a mobile home, but it was my understanding that it was basically a "rent house" for you? Is that right? Or a lease to own? Anyway, did you consider taking out a loan for the land it is sitting on? Is that possible? How much exactly do you owe on it? I am not a fan of CC companies, but if you found one w/ a low or 0 interest rate, you may just put it all on a CC? If you did this, and your renter could get personal financing) sometimes thru a credit union or whomever, you may infact be able to sell it! Going thru GT is not the only option, there HAS to be some other options out there. Get on the phone and call around!<br><br>
As for their business practices, I would file a complaint. THat is more than just shady! Although I will say that it often is mis-applied when you want something done on the principal. We have financed twice thru companies other than the bank, that you have to mail the checks to, and with both of them I often had to call and make sure it was applied correctly. I think most people do not get the concept of paying more than you "have" to (ie: paying more than your monthly payment) even if it means it's paid off quicker. The person taking care of your payment is not paying attention, they process hundreds of payments each day,a nd I'd bet that the VAST majority of them are just for the payment, or maybe an early payment if someone wants to get a head by a few weeks on next months bills. I have had to explain what "principal" means to people processing my check!
 

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Discussion Starter · #20 ·
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<div>Originally Posted by <strong>Ellien C</strong> <a href="/community/forum/post/8006325"><img alt="View Post" class="inlineimg" src="/community/img/forum/go_quote.gif" style="border:0px solid;"></a></div>
<div style="font-style:italic;">Don't wait to see if they screw you again next month, file complaints now.</div>
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I'm going to - thanks.
 
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