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Just had to say how great their customer service is!<br><br>
A while back I bought the options set & am LOVING it!!!<br>
But, had a little problem with my 24" cables... just gave them a call & they have new ones on the way, no shipping & no questions asked!<br><br>
I just love when a company stands by their product like that! <img alt="" class="inlineimg" src="http://www.mothering.com/discussions/images/smilies/smile.gif" style="border:0px solid;" title="smile">
 

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<div>Originally Posted by <strong>2tolove</strong> <a href="/community/forum/post/8156941"><img alt="View Post" class="inlineimg" src="/community/img/forum/go_quote.gif" style="border:0px solid;"></a></div>
<div style="font-style:italic;">Just had to say how great their customer service is!<br><br>
A while back I bought the options set & am LOVING it!!!<br>
But, had a little problem with my 24" cables... just gave them a call & they have new ones on the way, no shipping & no questions asked!<br><br>
I just love when a company stands by their product like that! <img alt="" class="inlineimg" src="http://www.mothering.com/discussions/images/smilies/smile.gif" style="border:0px solid;" title="smile"></div>
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Yes I had the same experience!! It's sad that the cable broke, but they sent a replacement and it arrived 2 days later. Not bad!
 

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i HAVEN'T HAD ANYTHING BREAK, BUT i LURVE kp AS WELL. oh, sorry caps lock!<br><br>
Their site rocks my socks
 

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I love KP too! <img alt="" class="inlineimg" src="http://www.mothering.com/discussions/images/smilies/heartbeat.gif" style="border:0px solid;" title="heartbeat"> I haven't had a need for customer service yet, but I hear they are great with any problems you encounter. Their needles rock and they have super prices on the yarn, which is still great quality. I do have a few little peeves like the colors on my screen never match what I get (I know, I should get color cards) and the yarn is a tad thinner than I think it should be for the listed weight. But the positives way outweight any negatives and they are always my first stop to look for supplies or yarn <img alt="" class="inlineimg" src="http://www.mothering.com/discussions/images/smilies/smile.gif" style="border:0px solid;" title="smile">.
 

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KnitPicks is rad! And they just added new metric sizes of 1s and 2s! And they just added 16" circs in sizes 0-11! Oh the things that I may eventually have to add to my knitting bag <img alt="" class="inlineimg" src="http://www.mothering.com/discussions/images/smilies/lol.gif" style="border:0px solid;" title="lol">
 

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KnitPicks is the best!
 

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<div class="smallfont" style="margin-bottom:2px;">Quote:</div>
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<div>Originally Posted by <strong>maeveypoo</strong> <a href="/community/forum/post/8176972"><img alt="View Post" class="inlineimg" src="/community/img/forum/go_quote.gif" style="border:0px solid;"></a></div>
<div style="font-style:italic;">KnitPicks is rad! And they just added new metric sizes of 1s and 2s! And they just added 16" circs in sizes 0-11! Oh the things that I may eventually have to add to my knitting bag <img alt="" class="inlineimg" src="http://www.mothering.com/discussions/images/smilies/lol.gif" style="border:0px solid;" title="lol"></div>
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Seriously? Crap. I MUST go get some 16 in circs...<img alt="" class="inlineimg" src="/img/vbsmilies/smilies/dizzy.gif" style="border:0px solid;" title="Dizzy">:
 
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