Do you have any other options? That office sounds bad.
When I had spotting/bleeding at 12 weeks and I left a message at 9:50 on a Friday night they called me back within 3 minutes. All other times that I've called they call me back within 20 minutes.
When I had spotting/bleeding at 12 weeks and I left a message at 9:50 on a Friday night they called me back within 3 minutes. All other times that I've called they call me back within 20 minutes.