How about a doula? I often do a mini-crash-course on coping techniques when I'm hired late in the game. Otherwise, maybe a childbirth educator or doula could do a private class or couple classes? Maybe she has a friend who has had a good birth experience who would be willing to support her? I would suggest her partner (if she has one) read The Birth Partner. Good books for her might be Active Birth or Gentle Birth Choices. I would second the idea for 30 minutes a day for relaxation. Good luck to your friend!