I have started a few threads about this in the past. And there are some very good studies/articles on lateral violence and what to do about it. Its very common in nursing. I can't link to this article because you need a subscription, but here is some info.:<br><br>
Recent literature defines lateral violence as nurses covertly or overtly directing their dissatisfaction inward toward each other, toward themselves, and toward those less powerful than themselves."It is contended that because nurses are dominated (and by implication, oppressed) by a patriarchal system headed by doctors, administrators and marginalized nurse managers, nurses lower down the hierarchy of power resort to aggression among themselves" (Farrell, 1997, p. 482).<br><br>
Some background: The overt behavioral manifestations of lateral violence are expressed by infighting among nurses, withholding pertinent information (sabotage), scapegoating, criticism, and failure to respect confidences and privacy (Duffy, 1995; Farrell, 1997; McCall, 1996). Farrell (1997) described lateral violence as "professional terrorism" and further cited "eyebrow raising, snide remarks, turning away and withholding information as some of the covert nursing behaviors associated with lateral violence" (p. 504). Although many nurses may not be familiar with the term lateral violence, they probably have experienced it at some time during their career (Hamlin, 2000). Some victims of lateral violence in nursing practice, similar to other victims of bullying, have resorted to suicide (Hastie, 1995).<br>
TABLE 1 THE 10 MOST FREQUENT FORMS OF LATERAL VIOLENCE IN NURSING PRACTICE<br>
1. Nonverbal innuendo (raising of eyebrows, face-making).<br>
2. Verbal affront (covert or overt, snide remarks, lack of openness, abrupt responses).<br>
3. Undermining activities (turning away, not available).<br>
4. Withholding information (practice or patient).<br>
5. Sabotage (deliberately setting up a negative situation).<br>
6. Infighting (bickering with peers).<br>
7. Scapegoating (attributing all that goes wrong to one individual).<br>
8. Backstabbing (complaining to others about an individual and not speaking directly to that individual).<br>
9. Failure to respect privacy.<br>
10. Broken confidences.<br><br><br>
In this study they taught new nurses what lateral violence was and how to respond: "Did you respond to the lateral violence when it happened?" A resounding 100% of all those who had lateral violence perpetrated against them confronted the responsible individual. Their descriptions of the confrontation and the outcomes were similar (Sidebar). All of the newly registered nurses in this group (n = 12; 46%) articulated that confrontation, no matter how civil they tried to make it, was difficult. They described that they were markedly emotional and delivered their message about the laterally violent occurrence with either crying or speaking through a very tight larynx.<br>
There appeared to be one distinctive outcome among those confronted. The laterally violent behavior against the newly licensed nurse stopped.<br><br>
Nonverbal innuendo (raising of eyebrows, face-making).<br>
* I sense (I see from your facial expression) that there may be something you wanted to say to me. It's okay to speak directly to me.<br><br>
Verbal affront (covert or overt, snide remarks, lack of openness, abrupt responses).<br>
* The individuals I learn the most from are clearer in their directions and feedback. Is there some way we can structure this type of situation?<br><br>
Undermining activities (turning away, not available).<br>
* When something happens that is "different" or "contrary" to what I thought or understood, it leaves me with questions. Help me understand how this situation may have happened.<br><br>
Withholding information (practice or patient).<br>
* It is my understanding that there was (is) more information available regarding I had known that (more), it would (will) affect how I learn or need to know.<br><br>
Sabotage (deliberately setting up a negative situation).<br>
* There is more to this situation than meets the eye. Could "you and I" (whatever, whoever) meet in private and explore what happened?<br><br>
Infighting (bickering with peers). Nothing is more unprofessional than a contentious discussion in non-private places. Always avoid.<br>
* This is not the time or the place. Please stop (physically walk away or move to a neutral spot).<br><br>
Scapegoating (attributing all that goes wrong to one individual). Rarely is one individual, one incident, or one situation the cause for all that goes wrong. Scapegoating is an easy route to travel, but rarely solves problems.<br>
* I don't think that's the right connection.<br><br>
Backstabbing (complaining to others about an individual and not speaking directly to that individual).<br>
* I don't feel right talking about him/her/situation when I wasn't there, or don't know the facts. Have you spoken to him/her?<br><br>
Failure to respect privacy.<br>
* It bothers me to talk about that without his/her/their permission.<br>
* I only overheard that. It shouldn't be repeated.<br><br>
Broken confidences.<br>
* Wasn't that said in confidence?<br>
* That sounds like information that should remain confidential.<br>
* He/she asked me to keep that confidential.<br><br><br><br>
* Accept one's fair share of the workload.<br>
* Respect the privacy of others.<br>
* Be cooperative with regard to the shared physical working conditions (e.g., light, temperature, noise).<br>
* Be willing to help when requested.<br>
* Keep confidences.<br>
* Work cooperatively despite feelings of dislike.<br>
* Don't denigrate to superiors (e.g., speak negatively about, have a pet name for).<br>
* Do address coworkers by their first name, ask for help and advice when necessary.<br>
* Look coworkers in the eye when having a conversation.<br>
* Don't be too overly inquisitive about each others' lives.<br>
* Do repay debts, favors, and compliments, no matter how small.<br>
* Don't engage in conversation about a coworker with another coworker.<br>
* Stand-up for the "absent member" in a conversation when he/she is not present.<br>
* Don't criticize publicly.<br><br>
I found some of this info. helpful. I hope it helps in your situation. Its something we all have or will experience someday unfortunately.