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Discussion Starter #1
I have a FB that I purchase but I cannot remember what store I bought it from. Its only about 8-10 months old and the PUL around one of the snaps is ripping. I have other FB that I bought around the same time (from various stores) that are not doing this. Can I return it or exchange it somehow?
 

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You can hopefully find some info on returns here:<br><br><a href="http://www.fuzzibunz.com/faq.php#warranty" target="_blank">http://www.fuzzibunz.com/faq.php#warranty</a><br><br>
Good luck!
 

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Discussion Starter #3
Thanks!
 

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You have to return them to Mother Of Eden. In the link you were given go to contact and fill out a ticket. They will give you a return ID and you return them with the ID. My turn around was super quick. I had the PUL seperate from the snap and they sent me a brand new diaper.
 

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They never asked my how old my diaper was that I returned. Don't ask, don't tell. And they exchanged it without a problem. Just say that you LOVE their product and you are Sooooo disappointed that this diaper malfunctioned. Make sure to also include that you always follow their washing/drying directions... blah blah blah.
 

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Discussion Starter #6
I contacted them and still have had no reply. What should I do now? Contact again or give them some more time?
 
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