Mothering Forum banner

1 - 5 of 5 Posts

·
Registered
Joined
·
3 Posts
Discussion Starter #1
<p>Does anyone have any experience ordering from the triscuit ap store?  I ordered a Lemmie wrap from them two weeks ago and haven't recieved it yet.  I wasn't too concerned, since it is coming from Canada and I am in Massachusetts, but I emailed them anyway to check, and the email bounced back.  My credit card has already been charged.  Thoughts, advice? </p>
 

·
Registered
Joined
·
1,393 Posts
<p>i have not dealt with them but i say call them</p>
<p><span style="font-size:medium;">Phone: 6139700820</span><br><span style="display:none;"> </span></p>
 

·
Premium Member
Joined
·
2,800 Posts
<p>I know this mom irl (actually met her here on mdc).  I would just give her a call and find out.  It could be taking longer because of the holidays and crossing the border.  I wouldn't be worried though :)</p>
 

·
Registered
Joined
·
3 Posts
Discussion Starter #4
<p>I did call just before Christmas and she said she would get back to me when she got to the office, but she never called back.  I called and left messages several times and sent an email directly and through the form on the site, and all I got was an automated response.  Nearly 6 weeks after placing the order, I gave up and filed a claim with paypal.  I haven't got my money back yet because the claim takes 10 days to give the seller a chance to come up with a tracking number, but customer service at paypal was extremely helpful and reassuring, so I'm not worried about it.  Mostly I'm bummed that I have to pick a different color wrap from another site, haha.</p>
 

·
Registered
Joined
·
3 Posts
Discussion Starter #5
<p>Just wanted to update that I received a message from another Mama who ordered a wrap and never received it, and now that site is "under construction", so it looks to me like TAPS has closed. </p>
 
1 - 5 of 5 Posts
Top