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So the other day I went to get my haircut (left DS at home with DH). I decided to pick up some dinner to bring home so I had 15 minutes to kill after I put in my carry-out order. I wandered into a maternity store so I could buy a new nursing bra. I am paying for my bra and the clerk is asking me all sorts of questions, like name, addresss, phone number, birthdate of my baby, etc. She then asks if I want to be put on their maling list to receive "special ofers". I am already getting annoyed at this point and I look up and I see the sign...Motherhood Maternity and remembered posts I have read here. I probably should have just kept my mouth shut, but instead:<br><br>
"Oh, you're the store that sells out new moms to formula companies, right?"<br>
The clerk says, "Well, we send out coupons for Huggies, Gerber, and yes, Similac, which is for formula."<br>
"I am sorry, but that is so wrong."<br>
"Well many women don't breastfeed--"<br>
"Yes, but it is wrong to sabotage their efforts before they even begin."<br>
"Well, I breastfed for six weeks,but then no more of that! My daughter wanted to eat ALL THE TIME. So I put a stop to that!"<br><br>
I was really stunned at the vitriol and contempt in her voice and was tempted to say something snarky like "How dare that human child want to EAT?" But instead I just forced a smile and said in my best I'm-trying-hard-not-to-sound-like-a-bitch voice, "Well, at least your baby got 6 weeks, which is more than many babies get."<br><br>
She said, "Yes, but many women can't breastfeed at all! My sister had a baby and she couldn't."<br>
So I just said, "Yes, it is unfortunate that many women can not get the help to support they need."<br>
And she said, "Oh, she got help. That La Leche group tried to get her to latch for TWO HOURS but all the baby did was scream."<br>
At this point I just wanted to get out of the store and away from this vile woman so I just left in a hurry.<br><br>
Thankfully as I walked outside into the mall, the overhead sound system was playing my son's favorite song ("Loving You" by Minnie Riperton) and it made me smile and put me in a better mood as I was on my way home to him. I later told my husband about the exchange and even he got annoyed with her "always wantng to eat" comment. That just burns me up!<br><br>
I probably should have kept quiet but I have a hard time keeping my mouth shut about breastfeeding. Of course, she probably told her coworkers she got accosted by a "boob nazi" or something. <img alt="" class="inlineimg" src="http://www.mothering.com/discussions/images/smilies/lol.gif" style="border:0px solid;" title="lol">
 

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Just a hint of advice form someone who used to work for a corporate company. Stores clerks ask questions based on what their corporate headquaters make them ask. If they don't send in X number of things then they can get reprimanded. So regardless of what the clerks opinions are she had to ask those questions. Remeber store clerks are no differnt than you or I they are usually trying to just get by and take care of their families.<br><br>
If you want to make any impact you have to go straight to corporate itself, getting mad at clerks will never do anything for company policy you have to go straight to the CEO, or as close as you can get. kwim <img alt="" class="inlineimg" src="http://www.mothering.com/discussions/images/smilies/smile.gif" style="border:0px solid;" title="smile">
 

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Discussion Starter · #3 ·
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<div>Originally Posted by <strong>Milky Way</strong></div>
<div style="font-style:italic;">Just a hint of advice form someone who used to work for a corporate company. Stores clerks ask questions based on what their corporate headquaters make them ask. If they don't send in X number of things then they can get reprimanded. So regardless of what the clerks opinions are she had to ask those questions. Remeber store clerks are no differnt than you or I they are usually trying to just get by and take care of their families.<br><br>
If you want to make any impact you have to go straight to corporate itself, getting mad at clerks will never do anything for company policy you have to go straight to the CEO, or as close as you can get. kwim <img alt="" class="inlineimg" src="http://www.mothering.com/discussions/images/smilies/smile.gif" style="border:0px solid;" title="smile"></div>
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I wasn't mad at the clerk until she made all the negative comments about breastfeeding.<br><br>
Before that I was just annoyed that they (the company) wanted all this personal info just to sell me a bra. I am not even pregnant!<br><br>
I used to work retail myself and I would have never argued with a customer like that. I was just stating my opinion and she had to argue with everything I said (and with ignorance.)<br><br>
I was just venting here because I thought this was the Breastfeeding Advocacy Board. I was trying to advocate instead of just staying quiet.
 

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I can't stand Motherhood Maternmity because of that stupid policy! HOWEVER....I dispise that woman for being such a clod!! Just imagine the impression she is giving to newly pg moms - all excited about buying their first bunch of maternity clothes and the very experienced sales lady - who "must know because she is aorund pregnant women all day long" tells her how bad breastfeeding is and gives her such a bad impression about the whole thing. She should just keep her yapper shut! Grrr.... <img alt="" class="inlineimg" src="http://www.mothering.com/discussions/images/smilies/kewl.gif" style="border:0px solid;" title="kewl">
 

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My mom and MIL have both volunteered to take me shopping for maternity clothes ( <img alt="" class="inlineimg" src="http://www.mothering.com/discussions/images/smilies/orngbiggrin.gif" style="border:0px solid;" title="orange big grin"> ) and both seem totally mystified by the fact that I REFUSE to even set foot in Motherhood, Mimi, or Pea in a Pod (all owned by the same company). When I told them about the selling names to formula companies, they just say, "Well, you don't have to give them your info." Um, yeah...but it's the principle of the thing.<br><br>
Sorry you had a bad experience--just one more reason not to go back, right?
 

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Please tell us which store. I would like to give them a call. Seems like a good opportunity to stop misinformation from spreading to hundreds of future moms.<br><br>
Her behaviour was unprofessional.<br><br>
I feel like a nurse out right in front of her door.<br><br>
Wow, two hours, give me a break. She makes it sound like a long time, compared to a lifetime of ... And, no second try?<br><br>
Maybe they would like some local info to hand out.....
 

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<div>Originally Posted by <strong>NYCVeg</strong></div>
<div style="font-style:italic;">My mom and MIL have both volunteered to take me shopping for maternity clothes ( <img alt="" class="inlineimg" src="http://www.mothering.com/discussions/images/smilies/orngbiggrin.gif" style="border:0px solid;" title="orange big grin"> ) and both seem totally mystified by the fact that I REFUSE to even set foot in Motherhood, Mimi, or Pea in a Pod (all owned by the same company). When I told them about the selling names to formula companies, they just say, "Well, you don't have to give them your info." Um, yeah...but it's the principle of the thing.<br><br>
Sorry you had a bad experience--just one more reason not to go back, right?</div>
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Actually, two years ago when I was desperately trying to find something to wear to the symphony my dh and I were going to for our anniversary, I did refuse to give the information the clerk was requesting at checkout. And she then refused to sell me the outfit I wanted to purchase! I had no choice but to back down and give her the damn info. I had to have something to wear, and I was down to the wire (24 hours away).
 

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Here is a phone number next time they ask, it's the number I give out every time 641-842-5900 it's the number for Time and Temperature here in my town.
 

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<div>Originally Posted by <strong>gethane</strong></div>
<div style="font-style:italic;">And she then refused to sell me the outfit I wanted to purchase!</div>
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I'm pretty sure that's illegal. <img alt="" class="inlineimg" src="http://www.mothering.com/discussions/images/smilies/irked.gif" style="border:0px solid;" title="irked">:
 

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<div>Originally Posted by <strong>JamesMama</strong></div>
<div style="font-style:italic;">Here is a phone number next time they ask, it's the number I give out every time 641-842-5900 it's the number for Time and Temperature here in my town.</div>
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<img alt="" class="inlineimg" src="http://www.mothering.com/discussions/images/smilies/lol.gif" style="border:0px solid;" title="lol"> Or how about a nice racy 900 number? I wonder if the companies that buy and use the info look at the #'s before they dial them.<br><br>
Better yet, get your own 900 number and make some money off of them every time they do call.
 

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I put the address & phone number for their corporate HQ on a teeny post-it in my wallet. I gave them their own addy/phone number every time I shopped in there (after the first time when I was too stunned to make up a fake address). Thankfully, they never asked for ID for a credit card. They're based in Philly, IIRC. <img alt="" class="inlineimg" src="http://www.mothering.com/discussions/images/smilies/orngbiggrin.gif" style="border:0px solid;" title="orange big grin"><br><br>
I also have a standard "fake" address in the 90210 zip code. I never give out my number/address in any store anymore.<br><br>
If you're using cash, you can just make anything up. It's fun. <img alt="" class="inlineimg" src="http://www.mothering.com/discussions/images/smilies/mischievous.gif" style="border:0px solid;" title="mischief">
 

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<div>Originally Posted by <strong>paquerette</strong></div>
<div style="font-style:italic;">I'm pretty sure that's illegal. <img alt="" class="inlineimg" src="http://www.mothering.com/discussions/images/smilies/irked.gif" style="border:0px solid;" title="irked">:</div>
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Yeah, i figured out later on that she probably couldn't do that. But at 34 weeks pregnant, and on the way out of town for my anniversary...<br><br>
She totally took advantage of me. And i've never since, nor will I ever, shop there again. So I hope that info was somehow more useful to them than any of the purchases I would've made THIS pregnancy.
 

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I've shopped there a couple of times so far this pregnancy. The clerk always tries to look my info up in the computer and when it isn't there she asks me for it. I tell her nope, don't have time for that today (which is usually true cuz son is usually with me, toddler's only have so much patience). I won't be giving out that info this time around and if I get a clerk who makes a stink about it her manager, regional manager and whoever else I can think of/get a hold of will be getting an earful. Same thing at Babies R Us, they always ask for my phone number and I say no thanks. Sorry, don't need my address and my phone number to sell me something. I don't have a problem with giving them my zip code but that's it. Anything more personal and you're crap outta luck.
 

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I know this is about the clerk's comments but as far as the address/phone thing-just DON'T give it out! Just decline and say you don't give out that info. I never give out info-it's not legal to "make" some one give it and they are just trying to track purchases, etc.<br>
I've had some clerks get flustered by it but never refuse me service.<br><br>
As far as the clerk's comments-there are times when you know you can't change someone's mind and it's just not a battle I want to fight. Sounds like this person's mind was not going to be changed which is sad but reality.
 

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I second what Milky Way said about going to a company rep. Going after the employee won't do anything. I honestly don't see how she made negative comments about BFing, it sounds to me like she was just telling you her experience, making conversation. Personally, I have so been there, with someone ripping on the store I work for. What should she have said, "yeah, we're crap, I hate my employer too?"<br><br>
ETA It sounds like you put her in a position where she felt the need to defend her employer's practice. I've been there, it's not pleasant. Next time, I would probably ask who I could write or call about the mail coupons.
 

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My favorite fake address is: 1984 Orwellian Way, Paranoia, Oregon, 97666 <img alt="" class="inlineimg" src="http://www.mothering.com/discussions/images/smilies/lol.gif" style="border:0px solid;" title="lol">
 

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<div>Originally Posted by <strong>paquerette</strong></div>
<div style="font-style:italic;">I'm pretty sure that's illegal. <img alt="" class="inlineimg" src="http://www.mothering.com/discussions/images/smilies/irked.gif" style="border:0px solid;" title="irked">:</div>
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Even if it's not illegal, it's sure against company policy. These threads always make me so sad and frustrated. Not all employees at Motherhood are rude or anti breast-feeding. Some of them are very pro-bfing and go out of their way to help bf moms. I was an asst manager there for 3 years. Since I'm still friends with the manager, I still stop by and visit and I always NIP while I'm there. That usually leads to a discussion about bf with a pregnant mom. Please don't judge all of us by some.
 

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<div>Originally Posted by <strong>Nikel1979</strong></div>
<div style="font-style:italic;">Even if it's not illegal, it's sure against company policy. These threads always make me so sad and frustrated. Not all employees at Motherhood are rude or anti breast-feeding. Some of them are very pro-bfing and go out of their way to help bf moms. I was an asst manager there for 3 years. Since I'm still friends with the manager, I still stop by and visit and I always NIP while I'm there. That usually leads to a discussion about bf with a pregnant mom. Please don't judge all of us by some.</div>
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I think many of their employees don't know how to bypass this on the register, and maybe are afraid to type in a fake address... so they say they <i>have</i> to have it. This has been my experience, anyway. One person actually admitted she didn't know what to do, and her supervisor was on lunch, so I told her to just type in my (fake) address.<br><br>
The Motherhood employees in my city are generally very courteous, and have been very helpful to me when shopping for nursing bras. <img alt="" class="inlineimg" src="http://www.mothering.com/discussions/images/smilies/smile.gif" style="border:0px solid;" title="smile">
 

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<div>Originally Posted by <strong>gottaknit</strong></div>
<div style="font-style:italic;">My favorite fake address is: 1984 Orwellian Way, Paranoia, Oregon, 97666 <img alt="" class="inlineimg" src="http://www.mothering.com/discussions/images/smilies/lol.gif" style="border:0px solid;" title="lol"></div>
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<img alt="" class="inlineimg" src="http://www.mothering.com/discussions/images/smilies/biglaugh.gif" style="border:0px solid;" title="laugh">:<br><br>
I gotta start doing that.
 

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<div>Originally Posted by <strong>gottaknit</strong></div>
<div style="font-style:italic;">My favorite fake address is: 1984 Orwellian Way, Paranoia, Oregon, 97666 <img alt="" class="inlineimg" src="http://www.mothering.com/discussions/images/smilies/lol.gif" style="border:0px solid;" title="lol"></div>
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<img alt="" class="inlineimg" src="http://www.mothering.com/discussions/images/smilies/lol.gif" style="border:0px solid;" title="lol"> Love this!
 
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