Well she is bottlefeeding formula now.I feel that she wanted to bf badly but did not get a lot of support. She had big nipples, a small baby. He ended up getting dehydrated and jaudiced and his billi levels were to the point where they were going to take him back to the hospital in 12 hours if he didn't get hydrated. They gave him bottles and he loved them. SIL decided to at least pump for him but was only getting 7 oz per day with her Isis manual pump. I told her if she wants to pump she needs to do it every 3 hours, 15 mins on each side and get a better pump. MIL said the hand pump was fine, but thanks. Well no surprise she lost her milk shortly after. She never got engorged. There is a strong family history of milk supply problems even when there are not bottles (this goes back generations- they had to use wet nurses and cow milk). She is happy that he's feeding and not too sorry about losing her milk. Thanks for all your advice during the crisis. It's over now. Sigh.