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Discussion Starter · #1 ·
What a horrible way to start the day!
My cell phone was on automatic payments, but I wanted to delay this months payment and pay it late (dh just started a new job so his paychecks don't quite match our due dates yet), so I cancelled the auto payment, and made sure that my online account and the auto phone thingy said that I had no payment comming out this month. Then, THEY TOOK IT OUT ANYWAY!!!
So, now I'm dealing with an unpaid bill, plus $112 in fees!!! That's not even including any fees the cell phone company might charge me for being late/having a bounced payment. UGH!
I've taken all my stored bank information off of every company's website and am not doing auto payments again.
UGH!!! I hate this crap!!!
 

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Discussion Starter · #4 ·
Well, after much haggling on the phone with Verizon they credited my account with 112.50, plus an additonal 20 because I had to talk to over 20 people to get it done!
At the same time I was talking to my bank on and off and they put 150 worth of fees back into my account when they understood that it was not my fault.
After all the fees came in they totaled $225, so because I didn't give up and would not let these big companies win just because they thought they had the power I came out ahead!
Let this be a lesson not to take any crap from big companies, don't give up, and fight for your rights, and every penny you can get! I don't know when companies decided they could boss us around, I pay their salaries!
This has really made me feel blessed and very empowered.
 
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