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Discussion Starter · #1 ·
<p>I bought a sandbox last week off of craigslist and just went to put it together today to find it is missing a big piece of the sandbox.  I'm really POed .  It was only $50, but still I expect any missing pieces to be disclosed.</p>
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<p>I've called the seller and written an e-mail.  No response yet.</p>
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<p>I know where she lives...but what do I do, drop all of the pieces in her front yard and write a nasty letter?  If I were younger and didn't have kids I'd probably egg her house or something stupid like that...but I'm not so into breaking the law these days.  </p>
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<p>Ugh, this is my first neg. experience buying kids stuff off of CL, I think I need to be more discerning when buying stuff.  </p>
 

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<p>Unfortunately, if you paid cash, there's really no legal recourse. <img alt="greensad.gif" class="bbcode_smiley" src="http://files.mothering.com//images/smilies/greensad.gif"> You can go through Craigslist and report the transaction, but if any action's taken, it will likely be that the person is taken off craigslist.  Taking her to small claims court probably wouldn't be worth it I would imagine. <img alt="greensad.gif" class="bbcode_smiley" src="http://files.mothering.com//images/smilies/greensad.gif"></p>
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<p>That stinks...I hope they come through and do the right thing.</p>
 

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<p>I guess I would probably assume that it was left out accidently and wait to hear from her.</p>
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<p>It could be that she didn't realise it was missing a piece and will offer to refund your money.</p>
 

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<p>If the seller doesn't reply can you order just the missing piece from the company?</p>
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<p>Sorry that happened to you.</p>
 

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<p> I bought a broken toy at a garage sale.They carried it to the car so I never noticed till I got home. I went back but they refused to give my money back. Lesson learned to REALLY CHECK things you are buying.</p>
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<p>I would try to contact the person to see if they have the part. I have sold items and found toys that went with them later.I contacted the buyers to let them know I had stuff,and gave them a month to pick it up.</p>
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<p>As a personal rule I will not sell items that are broken or missing stuff that affect their use.Usually I throw the stuff away. I know how it feels to get scammed so I don't want to do it to others.</p>
 

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<br><br><div class="quote-container"><span>Quote:</span>
<div class="quote-block">Originally Posted by <strong>Learning_Mum</strong> <a href="/community/forum/thread/1278398/what-do-you-do-when-someone-sold-you-something-from-craigslist-dishonestly#post_16034052"><img alt="View Post" class="inlineimg" src="/community/img/forum/go_quote.gif" style="border:0px solid;"></a><br><br><p>I guess I would probably assume that it was left out accidently and wait to hear from her.</p>
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<p>It could be that she didn't realise it was missing a piece and will offer to refund your money.</p>
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<p><br>
I agree. </p>
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<p>In my experience, I bought some cloth diapers from a gal that said they were "gently used".  Turns out they were incredibly stinky, even after I stripped them.  I emailed her with no reply.  Buyer beware!</p>
 

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Discussion Starter · #7 ·
<p>Well, she has not responded to my e-mail/phone call.  So I'm assuming she knew and has no interest in her karma.  That said, I can order the part, but it costs so much that it would make more sense to just buy a new one.  I'm so upset:(  </p>
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<p>That said, in my opinion if you are going to 'screw people over'  it is in very bad interest to sell the item from your home.  I really do want to go egg her house, I won't but I want to, ya know?  Also she lives in a brand new housing community in a very expensive area, I'm sure her place is worth like half-a-million and it just makes me wonder, why she would want to screw someone out of $50.</p>
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<p>Ugh, I guess I'll be more suspicious when buying used in the future.  The thing is that I've bought so much used stuff that I thought I was seasoned enough to sniff out a scam, usually when it is in an upscale neighborhood and the person has you coming to your house their not going to screw you over, ya know?</p>
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Discussion Starter · #8 ·
<p>This is the e-mail I just sent her:</p>
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<p class="p1">(Seller),</p>
<p class="p1"> </p>
<p class="p1">I have to say I am so very disappointed that you are not responding to me call or e-mail.  After 6 years of using craigslist this is the first time I have ever been scammed, or even disappointed in a transaction.  I hope that in the future you choose to disclose that something you are selling is missing pieces that make it unusable.  It is just bad form for the whole community to not be honest, ya know?  Now I have a sandbox I can't put together, and I'm out $50.  </p>
<p class="p2"> </p>
<p class="p1">Also in the future, if you are going to sell things that are not as disclosed, it is probably in your best interest to not sell them from your home address.  </p>
<p class="p2"> </p>
<p class="p1">If you have a change of heart I would very much like to return this piece to you and have a refund of my money.</p>
<p class="p2"> </p>
<p class="p1">Sincerely,</p>
<p class="p1">Julia</p>
 

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<p>Your email is great.  I had a thought....  Since you do know her address, why not send a handwritten letter.  I find that emails are not really "personal" as a handwritten letter. </p>
 

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<br><br><div class="quote-container"><span>Quote:</span>
<div class="quote-block">Originally Posted by <strong>Learning_Mum</strong> <a href="/community/forum/thread/1278398/what-do-you-do-when-someone-sold-you-something-from-craigslist-dishonestly#post_16034052"><img alt="View Post" class="inlineimg" src="/community/img/forum/go_quote.gif" style="border:0px solid;"></a><br><br><p>I guess I would probably assume that it was left out accidently and wait to hear from her.</p>
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<p>It could be that she didn't realise it was missing a piece and will offer to refund your money.</p>
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<br><br><p>That's what I would assume, as well. I find it concerning that she hasn't responded to your emails yet, but maybe she's been away or doesn't check her messages often.</p>
<p>If she lives in an expensive house as you described, and I could be very wrong, but I doubt she was out to intentionally scam someone. If you're feeling brave, I'd show up at her door with the sandbox and politely point out the problem in person. </p>
 

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<p>I would give her the benefit of the doubt. I hope you hear back from her and are able to sort it out.</p>
 

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Discussion Starter · #12 ·
<p>Well,  I got a snarky response back, but it looks like I'll be returning it to her on Monday morning.  I wonder if the line about not selling stuff missing pieces from a home adress was scary.</p>
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<p>The squeeky wheel gets the oil!</p>
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<p>I think I may just skip the whole used sandbox thing and go with a toy kitchen instead.</p>
 

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<p><br>
We got a stroller off ebay and drove over 2 hours to pick it up.  The seller insisted on taking it to our car and loading it.  I'll never let someone do that again.  Luckily it was only a $15 fix, but it was useless until we fixed it.</p>
<div class="quote-container"><span>Quote:</span>
<div class="quote-block">Originally Posted by <strong>mattemma04</strong> <a href="/community/forum/thread/1278398/what-do-you-do-when-someone-sold-you-something-from-craigslist-dishonestly#post_16036175"><img alt="View Post" class="inlineimg" src="/community/img/forum/go_quote.gif" style="border:0px solid;"></a><br><br><p> I bought a broken toy at a garage sale.They carried it to the car so I never noticed till I got home.</p>
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<p>Honestly... I consider CL and the like to be buyer beware.</p>
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<p>I would never buy something without verifying that all the parts were there. I'd also not sell something without making a best effort to make sure all the parts were there, but I consider that the buyer's liability, ultimately. </p>
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<p>We just sold our dining table last week-- they dissasembled in our home, and DH helped carry to their truck-- he thought it would be rude not to help.</p>
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<p>That being said, if they came back a few days later, and said, oh well we found we are missing a screw, or what have you, I'd have to say tough cookies. Same thing if I bought a non-working applicance at a garage sale, tough cookies. I woudln't expect to go back and be able to return it.</p>
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<p>At the point that the item leaves my hands, how can I be sure that the buyer didn't misplace a screw, break the item, or loose a peice of the sandbox?</p>
 

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<p>I'm glad you're getting a refund, but I would definitely urge you to double check things before you take them home.  I know it's not always easy, but maybe avoid buying those things used? </p>
<p>She may not have realized it didn't have the piece and when you got aggressive, it made her get snarky. <br>
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<div class="quote-container"><span>Quote:</span>
<div class="quote-block">Originally Posted by <strong>texmati</strong> <a href="/community/forum/thread/1278398/what-do-you-do-when-someone-sold-you-something-from-craigslist-dishonestly#post_16036723"><img alt="View Post" class="inlineimg" src="/community/img/forum/go_quote.gif" style="border:0px solid;"></a><br><br><p>Honestly... I consider CL and the like to be buyer beware.</p>
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<p>I would never buy something without verifying that all the parts were there. I'd also not sell something without making a best effort to make sure all the parts were there, but I consider that the buyer's liability, ultimately. </p>
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<p>We just sold our dining table last week-- they dissasembled in our home, and DH helped carry to their truck-- he thought it would be rude not to help.</p>
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<p>That being said, if they came back a few days later, and said, oh well we found we are missing a screw, or what have you, I'd have to say tough cookies. Same thing if I bought a non-working applicance at a garage sale, tough cookies. I woudln't expect to go back and be able to return it.</p>
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<p>At the point that the item leaves my hands, how can I be sure that the buyer didn't misplace a screw, break the item, or loose a peice of the sandbox?</p>
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<br><br><p>I completely agree.</p>
 

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<p>I have to say that the line about 'knowing where she lives' could really come off as a threat.</p>
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<p>Glad you're getting it sorted though, even if it is begrudgingly.</p>
 

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<br><br><div class="quote-container"><span>Quote:</span>
<div class="quote-block">Originally Posted by <strong>Learning_Mum</strong> <a href="/community/forum/thread/1278398/what-do-you-do-when-someone-sold-you-something-from-craigslist-dishonestly#post_16036961"><img alt="View Post" class="inlineimg" src="/community/img/forum/go_quote.gif" style="border:0px solid;"></a><br><br><p>I have to say that the line about 'knowing where she lives' could really come off as a threat.</p>
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<p>Glad you're getting it sorted though, even if it is begrudgingly.</p>
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<br><br><p>I have to agree with this as well. I guess in the end, I don't feel that she owes you a refund, and I would thank her when you get your money back.</p>
 

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<p>We sold a perfectly functional stove on craigslist. I was upfront in the ad that one burner was slow to heat, they were all slow to cool down, and the preheat light was broken- and we charged accordingly for the stove. A day after the buyers left, they said the oven didn't work, and the burners all wouldn't turn off until they unplugged the whole unit. I was polite as possible and rehashed the problems I had already stated in the ad (Are you sure the oven doesn't work, or is the light just not coming on? Did you give the burners time to cool down?), and said they were welcome to bring it back & we'd give them a refund (and I would be able to resell it to someone who was better at reading...) but that it was working a few days before. They chose not to bring it back. Being on the flip side of being <em>accused</em> of scamming, I give sellers the benefit of the doubt.</p>
 

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<p>I would have checked upfront as well, and if there was something missing I would email first but consider it my loss if it didn't work out.  Its a risk you take when using CL.  With that said the line about selling from home I'd take as a threat and probably would be filing a report with the police to have it documented if it was me that received that. Thinking vandalism etc.  When using craigslist I NEVER use my primary email address, I have a email address I use to sign up on forums, use for craigslist and various other places. I check it maybe once a week.  A lot of people are like this so I give them the benefit of the doubt when waiting on a response.</p>
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<p>Very nice of her to offer a refund, glad to hear you are able to have it resolved! <img alt="smile.gif" class="bbcode_smiley" src="http://files.mothering.com//images/smilies/smile.gif"></p>
 

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Discussion Starter · #20 ·
<p>OK now this thread has me as upset as the whole CL situation.  To be clear, the sandbox was missing the largest piece of the entire assemebly, it wasn't just a few screws missing.  </p>
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<p>In my opinion it is the seller that holds all of the power in CL situations and it is the honesty of the seller that makes things like CL work.  When buying a used item that has been disassembled it is assumed that the seller in good faith has all of the parts or is disclosing which ones are missing.   If this was not the case then it would be impossible to sell dissassemebled items on CL.  </p>
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<p>Furthermore, what I did was not make a threat, I made a comment on the way she conducts business, and ya know what, it got her attention because she was quick to return my e-mail afterwards.  </p>
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<p>According to this thread my expectations of people and honesty are just set too high, but I refuse to change that expectation.  </p>
 
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